Privacy Policy
Controller
Austrian Western Balkans Academy
Joseph Haydn-Gasse 11
7000 Eisenstadt
Austria
Email: christian.sagartz@awb.academy
Phone: +43 699 179 948 00
General Information
We take the protection of your personal data very seriously. We process your personal data in accordance with the applicable legal provisions, in particular the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
This privacy policy informs you about the nature, scope, and purpose of the processing of personal data on our website.
Contact Form
If you contact us via the contact form, the data you provide (name, email address, and message) will be processed for the purpose of handling your request and any follow-up questions.
The legal basis for this processing is Art. 6 (1) (f) GDPR (legitimate interest in responding to inquiries) and, where applicable, Art. 6 (1) (b) GDPR (pre-contractual measures).
The data you provide will be stored only as long as necessary to process your request and will then be deleted, unless statutory retention obligations apply.
Server Log Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These may include:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with other data sources. The processing is based on Art. 6 (1) (f) GDPR, as we have a legitimate interest in the technically error-free presentation and optimization of our website.
Cookies and Consent Management
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at
https://devowl.io/rcb/data-processing/.
The legal basis for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
Data Retention
We store personal data only for as long as necessary to fulfill the respective purposes or as required by statutory retention periods. After the purpose ceases to apply or the retention periods expire, the data will be deleted in accordance with legal requirements.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the competent supervisory authority. In Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde).
Contact for Data Protection Inquiries
If you have any questions about this privacy policy or the processing of your personal data, please contact:
Email: christian.sagartz@awb.academy
Phone: +43 699 179 948 00